Swedish airport operator Swedavia is to today introduce a new modern bag drop system at Visby Airpor – making it one of the first gateways in the Nordic region to offer a fully integrated bag drop system.
Using the automated bag drop system with no counters, passengers check in at home and have their boarding card sent to their mobile phone or they can check in at the airport’s automated check-in machines. Staff will be on hand then to provide help if necessary
Visby Airport airport director, Gunnar Jonasson said: “With this modern, innovative bag drop service, Visby Airport will be an even smoother and more efficient airport. It is gratifying that we can now offer automated solutions for every step of our passengers’ journey at the airport.
“This investment is an important part of the development work to modernise Visby Airport in preparation for the needs of the future. All development takes place in close collaboration with airlines and other partners at the airport, all to make the travel experience as efficient as possible.”
The aim of Swedavia’s self-service concepts, such as automated bag drop, automated check-in machines and automated entry gates at the security checkpoint and at the gates is to make travel easier for passengers through smoother flows and fewer queues at the airport.
When the airport group develops its airports, the focus is on automation and digitisation since new technology accounts for a large share of its innovative solutions.
Today more than 80 per cent of passengers use some form of self-service overall at Swedavia’s airports. Self-service solutions are found across Sweden, from Malmö Airport in the south to Kiruna Airport in the north.
One of Swedavia’s sustainability targets is for the company’s operations – at all ten airports – to be fossil-free by 2020 at the latest. At Visby Airport, this target was reached in June last year, thus making it the second Swedavia airport to reach the target after Ronneby Airport, which became completely fossil-free in the autumn of 2016.