Yesterday, on May 24, the Latvian airline airBaltic received the 2023 APEX Passenger Choice Award of Best Cabin Service in Europe, recognizing the airline’s onboard service and hospitality efforts. Martin Gauss, President and CEO of airBaltic: “I am grateful and proud of the hard work and ded...

By futuretravelexperience.com The Airline Passenger Experience Association (APEX) has announced the first COVID-19-certified airlines for the customer-centric APEX Health Safety powered by SimpliFlying. With 33 airlines currently advancing through the review process, APEX has revealed the firs...

Oman Air, the national carrier of the Sultanate of Oman, will welcome guests from 103 countries who can travel to the country without a visa. The Royal Oman Police recently announced the plan, which eases travel requirements for guests who spend up to 10 days in the Sultanate. Guests are ...

​​​In alignment with leading airlines and associations, APEX (Airline Passenger Experience Association) today expanded its call for government action calling for a quarter-trillion dollars (USD $250 billion) of global government support for the airline industry in response to COVID-19. ...

APEX (Airline Passenger Experience Association) today strongly encouraged governments worldwide to issue immediate tax relief in an even-handed manner for the airline industry in the wake of COVID-19 (Novel Coronavirus). Representing nearly every major airline in the world, APEX believes that gover...

Kazakhstan’s flag carrier airline, Air Astana, has been awarded five stars by the Airline Passenger Experience Association (APEX) in its official airline ratings for 2020. The award, in the major airline category, was announced during the APEX.aero event in Los Angeles, a gathering of airline ...

Passengers to Star Alliance lounges at Paris Charles de Gaulle International Airport and Rome Fiumicino Airport can test out virtual reality (VR) systems that could eventually be part of the entertainment offerings on aircraft and at airport lounges globally. Trade organisation, the Airlines Pass...