Tag: Canada

Air Canada must honour refund policy its chatbot invented, court rules

Air Canada must honour refund policy its chatbot invented, court rules

Air Canada has been ordered to pay compensation to a customer who sued the airline after the AI chatbot on its website gave incorrect information about refunds. In 2022, Jake Moffatt contacted Air Canada to determine which documents were needed to qualify for a bereavement fare, and if refunds coul...

Air Canada must honour refund policy its chatbot invented, court rules

Air Canada passenger opens cabin door and falls out of plane before takeoff

On Monday an Air Canada passenger flying from Toronto Pearson International Airport opened a cabin door and fell to the tarmac before takeoff, injuring himself and causing delays. The aircraft, a Boeing 777, was preparing for takeoff and headed to Dubai when the incident took place. Emergency ser...

Miami airport to celebrate first flight by Porter Airlines

Officials from Miami-Dade County and Canadian economy carrier Porter Airlines will celebrate the airline’s launch of a daily Miami-Toronto service with an inaugural ceremony on Wednesday, 13 December. Porter’s first departure from Miami International Airport to Toronto Pearson International Air...

Air Canada to bring Canadians home from Israel with special flights

Air Canada announced today that, in coordination with the Government of Canada, it will operate two special flights on October 13 and 14 from Athens to bring Canadians and permanent residents home from Israel. Through the arrangement, the Government of Canada is operating military flights from Te...

Emirates takes off to Montréal

Emirates has taken off to Montréal, marking the airline’s first passenger flight to Québec’s culture capital, its second gateway in Canada. Emirates flight EK243 departed with 340 passengers, including a VIP delegation and media onboard at 0300hrs today. The new daily service to Montré...

Airport Authority Gives Away Air Tickets to Passengers from Korea, the US and Canada

The “World of Winners” air ticket giveaway campaign organised by Airport Authority Hong Kong (AAHK) is giving away air tickets to travellers from Korea, the United States and Canada to visit Hong Kong in mid-May. Starting today, AAHK is giving away tickets to Korean travellers through Cathay ...

airBaltic Unveils its 40th Airbus A220-300 aircraft in Latvian flag livery in Canada

The Latvian airline airBaltic in a special event together with the aircraft manufacturer Airbus unveiled its 40th A220-300 aircraft in a livery of the Latvian flag colours, honouring the great, long-standing collaboration ties between Latvia and Canada. Martin Gauss, President and CEO of airBalti...

Air France bolsters services to Canada

Air France continues to increase capacity to Canada, the airline's second largest long-haul market in terms of available seat capacity. In summer 2023, Air France will operate up to 50 weekly flights to 5 destinations in Canada: Ottawa (new service in 2023), Quebec City (new service in 2022...

Colombia Strengthens Air Connectivity with Canada

Recently, an expanded air transport agreement was announced between Canada and Colombia, which allows designated airlines of both countries to operate an unlimited number of passengers and cargo flights within Canada and Colombia. This is a significant upgrade from the previous accord, which ...

Embraer E195-E2 and E190-E2 Receives Type Certification in Canada

Embraer’s E2 family of commercial jets, the E195-E2 and E190-E2, has received Type Certification from Transport Canada Civil Aviation (TCCA), following certification from ANAC (Brazil), the FAA (USA), and EASA (Europe) in 2019 and 2018 respectively. The delivery of the first of fifty E195-E2 or...

CANADA JETLINES ANNOUNCES COMPLETION OF CHARTER FLIGHTS IN NOVEMBER 2022

Canada Jetlines Operations Ltd. (NEO: CJET) (“Canada Jetlines”) the new, all-Canadian, leisure airline, has confirmed, in addition to its scheduled flights to Calgary from Toronto, Canada Jetlines completed 18 charter flights in November for a variety of new clients. Canada Jetlines sees si...

Canada-India Air Expanded Transport Agreement

The Minister of Transport, the Honourable Omar Alghabra, today announced the recent conclusion of an expanded air transport agreement between Canada and India. The expanded agreement allows designated airlines to operate an unlimited number of flights between the two countries. The previou...

Air Canada orders 15 more A220s for a total of 60 aircraft

Air Canada has confirmed an order for 15 more A220-300, bringing the Canadian flag carrier’s total firm order from an initial 45 to 60 aircraft. The airline started its A220 service in January 2020 and currently operates over 30 A220s on transcontinental routes in Canada, as well as to the U.S....

Rolls-Royce Canada Applauds Employees’ Decision to Vote in Favour of Agreement

Today, Rolls-Royce Canada employees voted in favour of a new collective agreement that will be in place until March 2028. The support for the agreement is the result of extensive and fruitful discussions with the CSN union and the contribution of the conciliators of the Quebec Ministry of Labour ...

The Government of Canada continue to take action to address congestion at airports

The Minister of Transport, the Honourable Omar Alghabra, the Minister of Health, the Honourable Jean-Yves Duclos, the Minister of Public Safety, the Honourable Marco Mendicino, and the Minister of Tourism and Associate Minister of Finance, the Honourable Randy Boissonnault, issued this update t...

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